1. Introduction
LABORO ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information may be collected, used, stored, and protected when you use the LABORO mobile application and related services.
By using LABORO, you agree to the practices described in this Privacy Policy.
2. Information We May Collect
Depending on the features you use, LABORO may collect information such as:
- Name and basic profile information
- Mobile phone number
- Email address, where provided
- Account login and authentication information
- Service-related information
- Worker skills, service category, and professional information
- Booking, service request, and transaction-related information
- Information you voluntarily provide while using the application
We only collect information that is reasonably necessary to provide and improve the services.
3. Location Information
LABORO may use location information when a feature requires location-based services, such as helping users identify or coordinate service locations.
Location access is used only for relevant application functionality and is not intended to be used for unrelated purposes.
4. How We Use Information
Information may be used to:
- Create and manage your LABORO account
- Provide requested services
- Connect customers with relevant service providers
- Process and manage service requests
- Process service-related payments and verification
- Communicate with users regarding their account or services
- Improve application functionality and user experience
- Maintain application security
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal requirements
5. Account Information
If you create an account, you are responsible for providing accurate information and keeping your account credentials secure.
We may use account information to authenticate users and provide services associated with their account.
6. Payments
LABORO may provide payment-related functionality for services. Payment information may be processed through applicable payment providers or service processes.
We do not intend to store sensitive payment credentials such as complete card numbers unless specifically required and securely supported by the applicable payment service.
7. Sharing of Information
We do not sell or rent your personal information.
Information may be shared only when reasonably necessary to provide the requested service, operate the application, maintain security, comply with law, or support authorized service providers and technology infrastructure.
8. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
10. Account and Data Deletion
Users may request deletion of their LABORO account and associated personal information by contacting us using the contact details provided below.
Certain information may need to be retained where required by law, for legitimate business purposes, or to resolve disputes and prevent fraud.
11. Children's Privacy
LABORO is not intended for children who are below the minimum age required to independently use the service under applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
12. Third-Party Services
LABORO may use third-party services for hosting, authentication, analytics, notifications, payments, communication, or other application functionality.
Such services may process information according to their own privacy policies and applicable agreements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be made available through the LABORO application or the published Privacy Policy page.
We recommend reviewing this page periodically for any changes.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.